FAQs

Shoes

1. Do you offer steel toe or composite toe shoes?

Yes, we have over 1,700 safety toe styles on our site, including steel, composite and aluminum/alloy toe options. Please use the filter on the left to help find your toe option, requirements, brand and style.

Shipping

3. How much do you charge for shipping?

MidwestBoots.com offers free ground shipping within the continental United States. Additional charges apply for expedited shipping and orders shipped outside the continental United States.

For charges see: http://www.midwestboots.com/shipping.htm

4. How long will it take for my shoes to arrive?

Most customers receive their shoes within 4 to 8 business days. If you ordered multiple styles, your items may arrive in separate shipments on different days. Most orders are shipped via UPS Ground when possible.

5. Do offer shipping to APO/FPO addresses?

We do ship to APO/FPO addresses in most cases. Please call for availability.

Payment Options

6. What forms of payment do you accept?

We accept Mastercard, Visa, American Express and Discover. We also accept payments via U.S. Postal Service Issued Money Order.

Please make money order payments to the following address:

Midwest Boots
800 Wisconsin Street - MB 15
Building 2, Suite 110
Eau Claire, WI 54703

Returns/Exchanges

7. How do I return or exchange my shoes?

Please see instructions at: http://www.midwestboots.com/shipping.htm

Special Orders

8. The item I want is not made in my size. Do you take special size orders?

Sorry, we do not have the set up to provide this service at this time. However, our website offers the ability to filter by size to help you find the most similar available option. If you need assistance, please call our knowledgeable customer service team at 1-866-737-7775 between 8 AM & 8 PM CST Monday - Friday.