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Shipping and Returns
Free Shipping
Standard ground shipments within the continental United States
are always FREE! Expedited shipping is available
upon request for an additional charge. Call for details if you
require expedited service. Shipping rates outside of the
continental United States are listed below.
|
Continental U.S. |
Free Shipping |
|
Second Day Shipping** |
$29.99 - Call In Only** |
|
Next Day Shipping** |
$49.99 - Call In Only** |
|
Alaska |
$29.99 |
|
Hawaii |
$29.99 |
|
APO or FPO |
$9.99 |
Shipping Time
You should expect to receive your shoes
within 4 to 10 business days. If you have ordered multiple
items, they may
arrive as separate shipments on different days.
Returns/Exchange Policy
Midwest Boots
offers a 100% guarantee on all products. If you return your
product in new condition within 30 days
of purchase you will receive a full refund. Returned items
MUST be returned in their original box or a $10.00 fee
will be applied when issuing your refund. Refunds will post
to your account within 10 business days of the date we
receive the return. We recommend that the shoes be tried on in a
carpeted area to ensure there will be no wear on the
sole in case of improper fit.
Return/Exchange Instructions
For both returns and exchanges, you will need to include a note
indicating either your original
order number or the
first and last name on the credit card that was used
to make the purchase. If you need to exchange your shoes
for a new style/size, the note must also include the item code
and size of the shoe you are requesting which can be
found on the web page for that item.
Ship Returns/Exchanges with your note to
the following address:
Midwest Boots
651 Amy Lane
Eau Claire, WI 54701
Defective Shoe
Policy
Defective
shoes must be returned
within 60 days of receiving your order. Please send us your note
with the description
of the defect and we will issue a refund or exchange your shoes
for a new pair. Normal wear and tear of the shoe will
not be considered to be a defect. |